A large majority of clients are looking to leverage robotic process automation (RPA) and artificial intelligence (AI) technologies but often struggle to select the right use cases to start the journey. Companies often need to strike a fine balance between speed and impact, i.e. select use cases that are impactful and will generate the right internal pressure while ensuring results are visible in weeks or months, and not years.
There are clear fiscal and productivity benefits to having a piece of software to do repetitive tasks for you, freeing-up your skilled human employees to add value where it’s really needed. What are the secrets of a successful RPA and intelligent automation roll out?